Rie Yamanaka has been engaged with Internet and Digital Solutions for over 15 years, with strong expertise of GO-TO-MARKET strategies covering sales, business development and marketing. Rie drove many initiatives to help emerging technologies crossing the chasm including Gigabit Ethernet, IoT, Digital Marketing and Search Engine Marketing.
In prior to the current role, Rie was CTIO of Avanade.
With the rise of Social Media, customers are connected and empowered like never before. And brands are forced to change their marketing approach from brand centric to customer centric. This session is to give you an overview of the Social Media impact, then introducing the state of the art Social Media Command Centers and how this will change the customer experience.